Agents behave as iof they work for different companies and not different divisions.

I lodged a compliant with premier banking in August 2017 as to why my account never earned e bucks, only to discover the theft come from e bucks side my e bucks account was never activated via inception of the account. Premier banking took it up with them, e bucks agreed only on giving me back 6 months backdated rewards, which was to be allocated between 08-10th of this month. I have received nothing. I have had to call them , they don't know what it is to keep clients updated or they just don't care. I cannot believe anyone who works at FNB anymore because when you call they pass the buck by saying it s with another department or they cant access or reach anyone there they'll get back to me. their managers are even more ***********, they call back when agents tell them I was pressing to speak to them. When the managers call back all they do is talk about escalation and try to express empathy with me which makes me feel like a bigger fool. Worst company to deal with , they very good at lying and taking fees for everthing.