RR
Rafia R
1 reviews | Active since May 2011
27 Oct 2015, 11:57
Agent with know it all attitude and laughs
Dear FNB Management. <br> I had the \pleasure"of dealing with a a call center agent that has a know it all attitude and laughs when you tell her something because she thinks shes better than you or knows more than you. Its not amusing"
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FNB (First National Bank)'s replyOfficial
27 Oct 2015, 12:12Hello Cas786,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 798216.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 798216.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 Oct 2015, 12:12
Official
Hello Cas786,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 798216.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 798216.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)