HT
Heather T

1 reviews | Active since Jul 2016

17 Jan 2016, 20:01

Age ************** when applying for a credit card

Evidently it is not enough to have a stable income, excellent credit record, assets and cash in the bank. FNB will not give me a credit card because in my sixties, I'm too old. After all the hype I really didn't expect this from them. I want to distance myself from my current bank's credit card after numerous problems everytime I go overseas, but FNB will not allow me to have an alternative. Shame on you.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Jan 2016, 08:45
Official
Hello htuffek,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 849835.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)