Again, no service

I am perplexed by how FNB can be a bank if they cannot execute a single request of mine successfully and on time.

This is like I think the 5th Hellopeter review that I need to write to get service.

On the 28th of April, I asked for my account to be downgraded to an Aspire account (the lowest) and have my overdraft canceled. I spoke to Nozakhe on SecureChat.

Please downgrade my account like I requested. Please refund every cent I paid extra for Fusion Premium when I should have been on Aspire. Also if I paid extra for the overdraft facility etc.