JN
Jonathan N

1 reviews | Active since Sept 2011

02 Jun 2015, 14:13

After Submission of ALL FICA -Frozen- No Notificat

Unacceptable that after weeks and months of communication and sending/submitting documents, without warning OR even notification, our business account was frozen.<br> We only found out after inquiring in branch - The branch has no idea why it is frozen as we've submitted docs multiple times and also can provide no clarity on when it will be unfrozen.<br> FNB has become TOO big, TOO fragmented and TOO ****y. Time to move all our investments somewhere reliable - Perhaps without the bells and whistles,... but at least we'll have access to our own resources.<br> Pathetic!!!<br> Kindest regards,<br> Jonathan<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jun 2015, 14:43
Official
Hello JNovo,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 696586 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)