EM
Erika M

1 reviews | Active since Feb 2015

20 Aug 2015, 10:58

After Sales Service is a disaster!!!

I have been waiting for 2 weeks for someone to get back to me regarding a faulty device purchased via the Ebucks Store, I was given a reference number but NOBODY has gotten back to me even after I have made numerous phone calls and sent emails regarding this in the meantime.<br> <br> I am very disspointed in the afer sales service!!!!!!<br> <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Aug 2015, 14:08
Official
Hello Just_me23,

Thank you for raising your complaint.

Kindly note that we have escalated your complaint through to our spend department and you will be contacted shortly.

Kind regards,

The eBucks Team