After all docs req. provided - still NO SERVICE!!!

The FNB Call Centre requested a FICA on my business acc. in August last year. I visited the Centurion Branch who communicated telephonic-ally with the call centre - the Branch copied the requested documentation - all was in order. In April the FNB CC told me to do the FICA submissions again.Again I took all documentation to the Centurion Branch , they contacted the FNB CC - copies were scanned/mailed - I was told all was in order.<br> The FNB CC called in June and requested that I do the FICA once again. I informed them that it had been done in May at the Centurion Branch and that they should consult the Branch.. My business account was suspended during the last week of June. I made three personal visits to the Centurion Branch in June in order to rectify matters - all to no avail. The 26th June - Financial Statement for 2013/14 requested - provided. On 29th May - Name of trust queried - explained and resolved. On 30th June Trust Deed requested again and forwarded. It seems that the problem lies with the inconsistent requests given by the FNB CC and their interface with the FNB QA backroom operation.The Branch really tried to help.<br> MY BUSINESS ACCOUNT IS STILL FROZEN!!!!!!