sP
sarah P
1 reviews | Active since Aug 2012
09 Feb 2015, 08:26
After 7 months STILL NO refund!
This is now my third complaint regarding the same matter! I filled the original complaint 7 months ago and still till today i have no full refund!<br> My card was used **********ly, i have sent through all the relevant documents, contacted your bank officials and still i have not been refunded fully! What more do i need to do? Keleabetswe Nage just keeps on telling me i must wait for a sms - no help at all and no follow ups done!
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FNB (First National Bank)'s replyOfficial
09 Feb 2015, 09:35Hello sarahdp,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 620020.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 620020.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply09 Feb 2015, 09:35
Official
Hello sarahdp,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 620020.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 620020.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)