1 reviews | Active since May 2009
After 3 weeks no joy (where is the customer care) ???
Dear FNB Credit Card,
It took now 3 weeks to get people to get back to me with such a simple request. (I want to increase my monthly straight limit).
Yesterday WAS HELL to say the least.
Today started with endless miss calls.
Can the CEO of FNB CREDIT CARD please get back to me (Lets see how this easy request goes)
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***