AFTER 3 MONTHS, STILL NO RESOLUTION OR ASSITANCE WITH EBUCKS !!

In October I wrote a review of how no one is assisting me with my ebucks (after 2 other reviews of struggling for 2 months to get it sorted) and on HelloPeter FNB said that they have escilated the situation and someone will contact me, well guess what I am still waiting and my ebucks for October is also wrong again, that marks 4 months of wrong ebucks not sorted out !! FNB seems to not care about the customer anymore ! I sent an email 3 times as requested and they still sent me an sms saying they didn't receive and closed my case WITHOUT EVEN CALLING !! And thus they decided to not assist me and sort out me ebucks.

Seems the only way to learn is to go to another bank, I am searching for a new bank as FNB doesn't seem to want to keep customers. It all went downhill after the changes were made to the ebucks earning system