AFRICAN BANK BEYOND PATHETIC

Do you know that when you visit an African Bank Branch because you have a problem and they cannot solve it and calls their head office, THEIR CALL GOES INLINE WITH THE MEMBETS OF THE PUBLICS CALLS AND THEY WAIT 20MIN AVERAGE ACCORDING TO THEIR PAROW CENTRE BRANCH BEFORE THEIR CALLS GET ANSWERED. Is that not the most pathetic thing ever.