TM
Tshidi M

1 reviews | Active since Jun 2019

24 Jun 2019, 21:33

ADVICE: DON'T DEPOSIT MONEY USING FNB ATM.

I deposited R1000 on Saturday at Atm in Sunninghill fnb branch. The machine took my money and spat out a receipt with and error message. I went inside the bank to report it and had to wait a 40 minutes queue. I HATE QUEUES. Today 3 call center fnb reps called me 2 times asking me same thing I reported after I waited in the queue. I couldn't do the things I had to do weekend cause my money was taken. ADVICE: DON'T DEPOSIT MONEY USING FNB ATM.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Jun 2019, 10:37
Official
Good Day Tshidi Madigage
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, 
Hello Peter Team 
Tel number: ***