1 reviews | Active since Nov 2017
Additional Monthly Gold Cheque Account Charges
I have only noticed now that after only 6 months with FNB that the Value Added Service fees has increased from R0,80 to R63,00 and have in recent months charged me for Non FNB ATM usage (Which I have done only once since being with FNB as it was an emergency)
These additional costs are absurd for what I get and I will gladly change my bank if there is no response from this review.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one