1 reviews | Active since Jan 2017

15 Mar 2017, 08:41

ADDITIONAL CHARGE

<p>I WALKED IN THE 14TH AVE DISTRICT SHOPPING CENTRE BRANCH, AND THE ATM WENT OFFLINE SO I COULD NOT DEPOSIT MONEY, I WAS ADVISED TO GO TO THE TELLER AND DEPOSIT THERE WILL BE NO CHARGE, BUT THERE HAS BEEN A CHARGE OF R17+ </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Mar 2017, 09:12
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)