1 reviews | Active since Nov 2013
Adderley street FNB - Moving backwards in service
I have been banking regularly at FNB business banking section and it was always a pleasure to stand in the business banking section as I bank between 20, 000 to 50 000 a week. As a female its very daunting and scary in the first place to carry physical cash over to the bank but due to the nature of our business , we have no choice and we cannot keep large amounts on site, which means I bank at least twice a week. <br> <br> The business banking is no combined with ordinary banking and I have to stand in a long queue now for up to 2 hours or more making this the dreaded part of my day and making our business unproductive while I stand in these agonizing queues.<br> <br> FNB service delivery at Adderley was awesome until now and I may now be forced to either change banks or spend money on a cash in transit service which is ridiculous.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 823693.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.
The reference number is 823693.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
