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Tiyiselani M
1 reviews | Active since Dec 2018
06 Dec 2018, 14:12
Add more cash recieving atms at Mams mall
We spend 1 and half hour in a queue to get to use your atms in Mams mall why don’t you spread atms around the mall . When pick n pay relocated from the complex to the mall they expanded why doesn’t Fnb expand please we need more atms here fetch the atms from Nigel angelo branch there is barely anyone there. Maybe use the strategy you used in east gate. Mams mall is very big for 2 atms please help us. 2 hours average wait to use an atm at the mall that’s ridiculous.
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Replies (2)
FNB (First National Bank)'s replyOfficial
06 Dec 2018, 15:45Good Day Tiyiselani
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref : ***NF
Regards,
FNB Hello Peter Complaints Team
Tel number: ***
FNB (First National Bank)'s reply06 Dec 2018, 15:45
Official
Good Day Tiyiselani
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref : ***NF
Regards,
FNB Hello Peter Complaints Team
Tel number: ***
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Tiyiselani M's updateReviewer Update
25 Oct 2019, 13:25About a year later still the same problem they only just added 1 withdrawal atm outside the mall, meanwhile the one in giyani mall has 6 and they both new malls
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Tiyiselani M's update25 Oct 2019, 13:25
Reviewer Update
About a year later still the same problem they only just added 1 withdrawal atm outside the mall, meanwhile the one in giyani mall has 6 and they both new malls