EM
Ennica M

1 reviews | Active since Feb 2018

08 Feb 2018, 15:33

Adco Collection Attempt

I need someone to explain why I was debited 345 on my account in December and January I need my money to be reversed back, I didn't make any agreement for that money to be deducted on my account, please make a stop order.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Feb 2018, 15:40
Official

Hello Ennica ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***