***** activity

My father had *****ulent activities going on from his FNB Cheque account ,there were purchases that kept going from the account that he did not do (takealot, MrD) he went to the FNB branch IN BRIXTON they informed him they would investigate the issue and get back to him and placed the account on hold due to the investigation , now they keep calling him saying he is owing them for service fees whilst they put the account on hold due to investigating and they have not provided him with any feedback after he lost money he had due to the *****

kindly assist