Activation of card/account

<p>I decided to move banks to FNB due to the promises of great customer services. Great was my surprise when I cannot even activate my account/card. I did the application of the account per telephone and the card was couriered to me. I had a loan account with FNB years ago but cannot even remember what information regarding address/telephone number etc was on this account. When opening the new account I provided all the new relevant information. I then tried online registering but for some reason I just got errors. After phoning customer care and them asking me the security questions (which I apparently failed due to the details still being the old details of the accounts of years ago and not the relevant details I provided now when opening this account). The only answer I get now is that I should go into a branch to activate this. This is RIDICILOUS. I did the telephone applicate because I cannot go into a branch but now due to a complete lack of customer service I cannot even activate my account. I am now considering just moving accounts again to a bank that actually stick to promises of good customer service.</p>