1 reviews | Active since Mar 2012
Activated product without my concent
A while back I opened up a savings account with FNB, They delivered a Cheque card and told me they do not print the savings card anymore( which I tough was ridiculous ) When I went to the branch to check why my bank charges are so high and my transactions delayed, they told me its not a savings even tho its called a savings on my profile they set it up as a cheque and charged me for a cheque account which is the whole reason I went with a savings as I don't like a cheque account.
When I went to the branch a week ago they said they will fix it , yet nothing has been done? and they still charging me for this account.
Hello Anix89,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Anix89,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)