GE
Graham E
1 reviews | Active since Jun 2012
10 May 2019, 09:51
Accused of *****
My credit card has been blocked for use in the neighbouring countries, without warning. I have tried for about six hours over the last two days to get answers from them, all without success. I'm told that it is blocked by their ***** squad but I can't access them to find out why. The card works as normal in SA. I'm 75 year old pensioner and I haven't at anytime in my life committed ***** or any other offence .
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Replies (2)
FNB (First National Bank)'s replyOfficial
10 May 2019, 11:49Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply10 May 2019, 11:49
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
GE
Graham E's updateReviewer Update
22 May 2019, 10:10A waste of time. They want a work permit from me. I'm 75 years old. What you call a real threat to FNB.
GE
Graham E's update22 May 2019, 10:10
Reviewer Update
A waste of time. They want a work permit from me. I'm 75 years old. What you call a real threat to FNB.