1 reviews | Active since Apr 2014
ACCOUT CLOUSURE : BAD SERVICE
I mailed Bonolo Pelesa on Monday 2017/12/04 and requested that my cheque account and my overdraft facility to be closed. She acknowledged the email on Thursday 2017/12/07 and said that this matter was escalated and that someone will phone me in this regards. Till today nobody has phoned me wrt this matter. I am not prepared to pay any more monthly fees on this cheque account , since I think that enough time was given to the bank to close my cheque account / overdraft facility.
Hello KOOSKRAUSE ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to Premier division and I have requested that they provide feedback.
Ref Number. ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello KOOSKRAUSE ,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to Premier division and I have requested that they provide feedback.
Ref Number. ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)