1 reviews | Active since Jan 2015
ACCOUNTS IN THE RED AFTER BANK ADJUSTMENT
ON THE 27TH-05-2015, CHEQUES WERE DEPOSITED INTO MY TWO DIFFERENT FNB ACCOUNTS, THE BANK PICKED UP THEY WERE ********** AND SUBSIQUENTLY MADE ADJUSTMENT IN RELATION TO THE VALUE OF THOSE CHEQUES WHICH PUT MY ACCOUNTS IN THE RED TO THE VALUE OF THE CHEQUES. I HAVE NOT BEEN ABLE TO TRANSACT SINCE THE BANK'S ADJUSTMENT AS MY ACCOUNTS ARE SITTING HEAVILY ON NEGATIVE, I DEPEND ON MY BUSINESS ACCOUNTS TO GET CLIENTS TO PAY THE DEPOSITS FOR THE PRODUCTS I SELL. I HAVE BEEN SPEAKING TO MY BUSINESS MANAGER AND CALLED THE BANKS PREMIER BANKING WITHOUT ANY SUCCESS OF RETURNING MY ACCOUNT TO NORMAL STATE, I HAVE NOT BEEN GIVEN ANY REASONABLE EXPLANATION AS TO WHY MY ACCOUNT SHOULD BE AFFECTED BY THOSE CHEQUES. MY BRANCH COULD NOT HELP EITHER, EVERYBODY TELLS ME THAT THE MATTER IS OUT OF THEIR HANDS UNTIL THE INVESTIGATIONS ARE OVER WHILE MY BUSINESS SUFFERS AND I AM BEING REDUCED TO FNB DECISION OF WHEN WILL I START TO TRANSACT, ITS LIKE I AM AT THEIR MERCY. I DO NOT HAVE A PROBLEM WITH ANY INVESTIGATION, BUT IT SHOULDNT INTERFER WITH MY NORMAL WAY OF OPERATION. I HAVE SINCE STOPPED MY CLIENTS FROM DEPOSITING ANY FUNDS INTO THIS ACCOUNTS. THEY ARE ALSO ACCUMULATING MORE CHARGES EVERYDAY
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 697023.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 697023.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
