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pienksterrietjie P

1 reviews | Active since May 2016

26 May 2017, 15:10

Accounts have been paid up 2 years ago, still cant open new acc

<p>I was on debt review, paid everything up and got the paid up letters in 2015 from fnb. With starting a new job i was asked to open a fnb account, jump online declined! since 2016 i have been trying and still nothing, festival mall branch and cavensish glen has seen me more than my own parents and its still not sorted! VERY DISGUSTED, WHY SEND A LETTER TO STATE IN GOOD STANDING BUT NO SERVICE OR HELP!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 May 2017, 15:58
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Complaints Resolution

Naomi Petersen

*** (option one)