Accounts frozen w/o reason, unable to reach anyone to sort resolve this matter

My account has been placed on hold since 30/12/2020. I received a call from Shannon Naidoo advising that my accounts have been placed on hold due to *****. I have tried humorous times to contact Shannon to provide him the requested documents but I have not been successful, I even tried contacting his manager however no answer. My Private Banker has not been able to assist me either as we are dailing to reach Shannon and his Manager.

This is really inconveniencing me, my debit orders have not been paid due to my accounts being on hold. I'm in urgent need of assistance from someone at FNB as I have a business to run and can't be running around for this.

Can someone call me urgently to resolve this matter ASAP. I'm greatly inconvenienced.

Cell: ***