1 reviews | Active since Dec 2016

08 May 2017, 13:07

Accounts for Minors

<p>I have been banking with FNB for many years. I decided to open a transactional and savings account for my minor son. I searched online but could find no product for a transactional account for minors but I did find a savings account for minors. Discouraged by the prospect of dealing with other banks, I emailed FNB a complaint about them not catering for minors. Lebohang called me the next business day and explained to me that they indeed have a transactional account for minors but it sees that it is not on their website. She assisted me to open a transaction and savings account for my minor son which is linked on my account, telephonically. THIS is why I bank with FNB. Everything is accessible online and telephonically and they have fast and efficient service. I do not have to wait in endless qeueus to open accounts etc. I will forever stay with FNB. They are just in a whole different league.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 May 2017, 15:20
Official

Good day Ms. odette van dermerwe

Thank you for logging your compliment with us, we have logged this matter as a compliment with the following reference number; ***.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***