NM
NJABULO M

1 reviews | Active since Oct 2017

09 Oct 2017, 13:55

Accounts Closure

Good day

I'm from the FNB branch in midrand boulders, i'm not a happy client after that service i received from that branch, i want to close down my business and personal bank account i have with fnb but i was told that the manager was not in, when asked for second in command i was told that the supervisor is not authorised, i want to get these accounts closed down as soon as possible.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Oct 2017, 14:49
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)