NM
Neel M

1 reviews | Active since May 2011

03 Jul 2018, 10:47

Account Verification- Delays & No Response

I've emailed FNB with regards to my Non-FNB Banking Account 'Pending Verification' to withdraw my PayPal funds, I don't understand what the delay is verifying my account, according to my conversation with PayPal recently they informed me that it'd take 7-days for the verification process to complete & I'm still waiting? I've emailed FNB a query the previous week & I still haven't received a response, I need answers.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2018, 13:25
Official

Good day Neel,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Pay Pal who will investigate and provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints Team

*** (option one)