Account Usage Nightmare
<p>I am still not sorted. Now I cannot transact on my business account because some dweeb didn't his or her job by removing the hold they did before all supporting documents were sent like 3 months ago. I am not happy at all. Once I can withdraw my money I am closing this account!</p>
Good day kgobo-maria-kekana,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that the hold on you account has been uplifted the same day as your review.
I again apologise for any inconvenience caused. Your reference for the above complaint is 986715.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Good day kgobo-maria-kekana,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that the hold on you account has been uplifted the same day as your review.
I again apologise for any inconvenience caused. Your reference for the above complaint is 986715.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)