Account Upgrade Disaster

So last Friday someone from you sales department called to offer me a premium account at a cheaper rate for both my cheque and credit card. I was advised that my credit card account would be inactive for 24 hours as they set up the new account, fine.

Fast forward to Monday, I am at the Engen garage i usually fill up at, and make a transfer into the account to pay for my petrol, than boom, it declines, i try shifting find again and still it declined. A waste of my time.

1. I am ****ed because i arrived late for work. 2. I lost out on potentially earning R148 in ebucks for the 37l i put in. 3. Now I will be charged fees because of an FNB system error.

AS for your online chat consultant, extremely useless, all they where ready to say is "insufficient fund" like blaady hell i did a transfer right there and than. I am so ****ed.

Get someone who knows their story and can read transaction accounts to call me because so far i have received zero help. And just losing money.