1 reviews | Active since Jun 2018
Account Upgarde
A consultant from FNB sold to me an upgrade on my fnb gold cheque account to Premier as i qualify.He did it wrong and put my account on pay as you transact i got charged 150.I asked FNB to reverse the charges and they giving me a headache.My email addres is tshepoalex ********** and My name is Tshepo Munyai.Its frustrating to be a loyal client to the bank and you get shirt service for you money
Good Day Tshepo Alex,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Tshepo Alex,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***