TL
Tando L

1 reviews | Active since Aug 2010

07 May 2016, 07:21

Account to be out "on hold", again

Good day, Please refer to this reveiew: http://hellopeter.com/first-national-bank/reviews/business-account-put-oh-hold-for-no-reason-*** As mentioned on there, the account is only a few months old and all documentation was submitted at the branch when the account was opened. As with the other review, we just got an SMS sting that the account will be put on transnational hold, again. The last time I call the call centre a number of times and they couldn't pick up where the problem was but the account was still blocked. Please sort this out urgently.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2016, 08:13
Official

Dear Mr Luyabo, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 918917.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: 087 *** (option one)