CS
CHARMAINE S
1 reviews | Active since Mar 2009
20 Feb 2015, 09:27
ACCOUNT THEFT
R80 theft for a new card...FNB, you should be ashamed of yourself, *****ing from a pensioner. The bank is there to look after our money and not to ***** from us. This pensioner account has funds drawn and deposited on a regular basis, but yet, he is told and incovenienced by the account 'CLOSED AND CANCELLED' due to no funds generated through this account. They earn little as it is, for you to still take the little they have. DISGUSTING VULTURES!!!!<br>
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FNB (First National Bank)'s replyOfficial
20 Feb 2015, 10:46Hello shearoc,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 628399.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 628399.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply20 Feb 2015, 10:46
Official
Hello shearoc,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 628399.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 628399.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)