1 reviews | Active since Jul 2013
Account suspended
<p>After receiving SMSes I uploaded my proof of address for FICA to the website on 10.08.2016. My account was suspended 2 days later.</p> <p>To this day, my account remains suspended.</p> <p> </p> <p>UNLOCK MY ACCOUNT NOW!!!!</p> <p> </p> <p>I have uploaded the documentation again today after I was unable to draw money to get to work this morning. Please FNB, I have been a loyal customer and I have recommended so many people, but this is utterly disgusting. How are we supposed to go about our daily lives without access to our hard earned money?</p> <p> </p> <p>SORT THIS OUT NOW and have someone call me to confirm that I may now access my funds.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 992581
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 992581
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)