MP
Megan P
1 reviews | Active since Dec 2017
09 Feb 2019, 08:48
Account suspended 2 weeks in a row
I am so frustrated! Two weeks ago you froze my account for no reason and without notifying me! I layed a complaint and phoned you guys asking what the hell is going on and when I go through to Simon he said my account is fine, it's unsuspended and everything is in order! I WANT THIS SORTED OUT IMMEDIATELY or get a senior manager to contact me! Twice in 3 weeks, this is absolutely ridiculous now!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
09 Feb 2019, 10:34 Good Day Megan Pettit,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply09 Feb 2019, 10:34
Official
Good Day Megan Pettit,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)