JM
Jason M

1 reviews | Active since Jun 2010

22 Nov 2017, 09:58

Account still not active - still no feedback

Last week I wrote a review about the total lack of service I've received (have been trying to activate my business account since the 27th October. Well... still no feedback at all... they still have my money deposited in the account.... NOTHING NOTHING NOTHING

Beyond frustrating and not one word from them. Why didn't I just go through my personal banker at RMB?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2017, 10:34
Official

Hello Jasonm,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)