CP
Claudia P

1 reviews | Active since May 2012

01 Jun 2016, 12:10

Account status change without me be inform

<p>My account *** open for longer than 5 years and every month my interest was added to my account. I just realise today when I received my IT3(b) certificate the amount earn was only R 55.18 this was the amount interst was last added to in March 2015. I need this account to be review and all interest due to me to be added and a new IT3(b) certificate to be issue.</p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2016, 13:29
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 935057.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)