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Dorothy B

1 reviews | Active since Jul 2016

22 Jul 2016, 11:28

Account - SHOCKING

<p>I have had a credit card account. I have been using this account....all of a sudden a few days ago they FNB just decided that they are deleting my account. A card was apparantly delived to a branch, I WAS NEVER F&CKEN notified of this on the 18 April. 3 Months down the line they just cancell the account...leaving me with money!!! SO F@CKEN quick to say phone FNB swithc to FNB, i tell you i will cancel everything with them. AND THEN TO TOP IT ALL, the PREMIER BANKER which is suppose to help you, just said to me sorry nothing he can do but order a card and i need to wait 3-5 days before the account can be active. Telling him that i want to cancel all account he was so f@cken quick to help me with that. PATHETIC NEVER NEVER GO TO FNB</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jul 2016, 11:58
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 969362

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)