NM
Neo M
1 reviews | Active since Mar 2016
12 Nov 2018, 09:11
Account restricted
When I try to make a payment using my banking app it say "transactions not permitted on one of the specified accounts". I don't know how many times I have called FNB. No solutions at all intead all they do is transfer me to different departments without an help. Very frustrating. One say my account is restricted, the other says a different thing!!! *********** consultants
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Replies (1)
FNB (First National Bank)'s replyOfficial
12 Nov 2018, 10:31Good day Neo,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply12 Nov 2018, 10:31
Official
Good day Neo,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)