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henry D

1 reviews | Active since Jan 2014

24 Jun 2016, 08:54

account opening BAD BAD BAD

<p>I've been trying to open a business account for more than a month now.....but nothing...FNB asks for documents and I send it...then they ask again and I send again...and up til now nothing!!!</p> <p> </p> <p>I can see the account on my online profile but I can not use it....now, I'm getting sms's that the account is going to be closed because I haven't made any transactions...what a farce!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jun 2016, 09:16
Official

Good day,

We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.

Do expect communication from one of our subject matter experts very soon.

We apologize for the inconvenience caused. Your complaint reference is 948054.

Kind Regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)