Account opening

I have been trying to open a business account with FNB for the past 4 weeks. I sent through the requested information to them. Once they received the information they told me the forms were incorrect and after resubmitting them they would then find another problem with the forms that were not originally present. They eventually sent me pre populated forms. on returning the pre populated forms they sent me another email stating the forms were incorrect and now needed to be certified. in all prior correspondence there was no mention of needing certified forms. FNB keeps moving the bar every time they receive the required documents