NP
Nicky P

1 reviews | Active since Apr 2013

17 Jun 2015, 14:42

Account Opening

I have had a cheque account with FNB for years. Two weeks ago I opened a business account. I was told it would take 3 to 4 working days for the account to be activated. Every day since then, I have called FNB to find out what is going on and every time I get a different answer. All my paper work has been submitted and they have confirmed this in sms. To date i still do not have a card and the account is not activated. what must I do in order for this account to be activated????

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jun 2015, 16:22
Official
Hello Nixcoco,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 704733.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)