FE
Francois E
1 reviews | Active since Nov 2016
09 May 2019, 13:27
Account opened without my consent
This is the 3rd time this has happend, I have never requested for a credit card nor have I signed anything stating I have one, yet I have one ons my FNB app, it also takes R2000 from my account, I have requested to have it closed and it is still active and taking money from my account, I called the ***** line and they just put me to the next consultant, this problem is pressing because now I am recieving messages of actions that will be taken legally, this is ***** on its own and would like to settle this without taking legal action myself.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
09 May 2019, 14:35Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 May 2019, 14:35
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***