PR
Patricia R

1 reviews | Active since Aug 2018

14 Aug 2018, 21:31

Account onhold

On the 28th June 2018 2 of the people reported my account as a **** the fnb anaylist give me the contact of the people i paid them their money which was R7700 and R550 now they told me must email the risk management but reply till today account still onhold i have credit card that must debit devices as well

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Aug 2018, 09:18
Official

Good day Patricia Rabodila,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)