MO
Michael O

1 reviews | Active since Jul 2009

27 May 2015, 15:28

Account on holp for FICA without notification.

FNB froze account for FICA. Did not notify. Send sms with ref and nobody can assist. They had to log a ticket to solve the issue. It is now a week. Their response is they work on a lot of accounts. All my documents is in order. Just very poor service from FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 May 2015, 15:52
Official
Hello molivier123,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 691779.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)