1 reviews | Active since Sept 2019
Account on hold (No explanation)
Hi.
My personal account at FNB was put on hold without my consent and I only became aware of this when I tried to pay for something at a store and when I tried at another store my card declined again. I then called FNB call centre and was told that my account as been involved in a **** which I am not even aware of or involved in. I run a small business and all my funds are received into my FNB account which is now on hold an I am unable to access any funds. I was given a number for a Lady by the same Samantha who is the investigator on the case regarding my account but she doesn't answer her phone and does not respond to my emails. My account is put on hold and non of the 10 people I've dealt with can give me a solution.
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Still no answer from FNB and the lady dealing with the issue can give me an answer either.
Still no answer from FNB and the lady dealing with the issue can give me an answer either.