Account on hold

<p>During the last three weeks I received various phone calls from FNB followed by various e-mails requesting FICA documents. I responded to each and every one with all the necessary documents as requested. This week I received various SMS messages warning that my counts will be placed on hold due to outstanding FICA documents. The messages requested me to contact FNB on a specific number. After various attempts and holding for 10 minutes and more my calls were still not answered, I also left messages on the automated system which were not returned. Ultimately my account has been placed on hold. This is not the first time I have had this problem with FNB. Is there any one that can help?</p>