1 reviews | Active since Jul 2015
ACCOUNT ON HOLD
I spent the whole of the week trying to get finance to bury my aunt and<br> with no choice I met a company called ALLIANCE CAPITAL and pawned my car<br> for R40,000 to do the burial and they paid the fund into my business<br> account.<br> <br> SO i go online to do a transfer and i cant....this defeats the whole<br> purpose behind internet banking!!!<br> An error code 217 comes up and absoloutly no explination as to what the<br> 217 means!!<br> <br> I cannot get through to the call centre, iv been on hold for the past 30<br> minutes and i dont have time for that!!<br> <br> I went to the FNB Branch in Phumlani Mall only to be told that the hold<br> was made by Acornhoek Branch and have to submit proof of where the funds<br> are coming from, I gave them the proof of the contract from Al****<br> Capital, now they want proof of the funds that where paid into my account,<br> which does not make sense.<br> . The frustrating part is<br> that could not get through to Acornhoek Branch as they say their branches<br> have been centralized.<br> <br> It is very sad that
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 719730.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 719730.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
