1 reviews | Active since Feb 2015
Account on hold
My FNB personal account has been put on hold,I only got to know about this when I try to make a transaction and I couldn't and was told to contact my branch,apparently ***** is suspected,***** I KNOW NOTHING ABOUT.I am unconvinced now because this is the account I receive my salary in and if this goes on until monthend then that means my life will be stuck,because the money will be in my account and I won't be able to use it.I am totally disappointed.
Good day Zama,
I tried contacting you on the number provided, to no avail.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and has been routed to FNB ***** RRisk Management for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Zama,
I tried contacting you on the number provided, to no avail.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and has been routed to FNB ***** RRisk Management for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)