CS
Cobus S
1 reviews | Active since Mar 2015
22 Mar 2015, 16:08
Account on hold
My account was FICAed in August 2014. Six months later my account has been placed on hold again due to FICA requirements. I reported this numerous times via the call centre and e-mail with no feedback. We had the same problem last year with a different business account also at FNB. Up to now we have not experienced the same problems with other business accounts at opposition banks.<br> <br> This account has been on hold for the last three weeks.<br>
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Mar 2015, 08:40Hello Cobus Swanepoel,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 651894 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 651894 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Mar 2015, 08:40
Official
Hello Cobus Swanepoel,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 651894 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 651894 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)